FREQUENTLY ASKED QUESTION

KNOWN ISSUES

Q: What is Duo Solusi Teknindo warranty policy?
A: For consumable, case by case
For machine, 1 year warranty
For Durable, like holders and accessories only if factory defect


Q: How to claim the product warranty?
A: Please contact Mr. Jacky at hp 0856-9393-2777

Q: What is your payment term?
A: Our quoted price inclusive: VAT, Import duty, Shipping cost unless otherwise specify (your own forwarder, etc.)
Payment after delivery (after received invoice) or prior agreement.